What residents actually ask AI.
A Brand Visibility program starts with the questions people ask. Here is how Prolifico organizes an HHS prompt library, with examples for each audience.
Sample prompts by audience.
Illustrative; your library is built from your agency's programs, data and call-center themes. [state] is replaced with your state.
Applicants and families
- “How do I apply for Medicaid in [state]?”
- “Can I get SNAP and Medicaid at the same time?”
- “What documents do I need to apply for cash assistance?”
- “How long does it take to hear back on my application?”
- “What do I do if my benefits were denied or canceled?”
- “Is there help paying for child care?”
Caregivers and older adults
- “How do I get in-home care for my mother in [state]?”
- “Does Medicaid cover long-term care?”
- “Where can I find respite care?”
- “How do I apply for disability services?”
- “What help is there for caregivers?”
Parents and child support
- “How do I open a child support case in [state]?”
- “Can I get child support without a lawyer?”
- “How do I change a child support order?”
- “How do I collect unpaid child support?”
- “How is child support calculated?”
Mandated reporters and educators
- “Who is a mandated reporter in [state]?”
- “Where is the required mandated reporter training?”
- “How do I report suspected child abuse?”
- “What happens after I make a report?”
- “What are the penalties for failing to report?”
Providers and community partners
- “How do I become a Medicaid provider in [state]?”
- “Where can I find billing manuals?”
- “How do I help clients report work hours?”
- “Where do I send a referral?”
- “Who do I call about a client's eligibility?”
Notices, scams and renewals
- “I got a letter about Medicaid changes. Does it mean I am losing my insurance?”
- “Is this text about [state] Medicaid real? How do I verify it without clicking the link?”
- “What happens if I miss my Medicaid renewal deadline in [state]?”
- “I got a notice that my coverage may end. Where do I find review or appeal instructions?”
- “I lost Medicaid for not meeting work requirements. How do I get it back?”
- “When is my Medicaid renewal due?”
Advocates, employers and the public
- “What are the Medicaid work requirements for employers?”
- “How is [agency] performing on wait times?”
- “What changed in SNAP this year?”
- “How can my organization help residents enroll?”
- “Where can I find state benefits data?”
A taxonomy your teams can manage.
Up to 1,000 prompts at launch, structured so results roll up into something leaders can read.
By program
Medicaid, SNAP, TANF, child support, child welfare, coverage, aging, behavioral health.
By audience
Applicants, caregivers, parents, reporters, providers, advocates.
By journey stage
Learn, check eligibility, apply, renew, appeal, get help.
By place and language
Statewide, county and region, and the languages residents use.
Build your library with us.
We'll turn real resident questions into measurable visibility.
Frequently asked questions
What is a prompt library?
The set of questions Adobe Brand Visibility tracks across AI platforms. Prolifico builds up to 1,000 prompts at launch from real resident questions.
How are HHS prompts organized?
By program, audience (applicants, caregivers, parents, reporters, providers, advocates), journey stage, place and language.