Program-by-program AI visibility.
HHS agencies run 10 to 20 programs, each with its own audience, rules and risks. Prolifico builds a prompt library and an improvement plan for every program that matters.
Where we focus.
These are common starting points; your agency's list may be longer.
Medicaid and CHIP
What residents ask AI
- “Am I eligible for Medicaid?”
- “How do I renew my coverage?”
- “What are the new work requirements?”
The visibility risk
Mandatory program with the highest stakes and the most change. Confusion about renewals and new requirements leads to coverage loss and calls.
What we do
Eligibility, renewal and work-requirement explainers; county and language variants; monitoring of unofficial sources; see the Medicaid 2027 page.
SNAP
What residents ask AI
- “How do I apply for food assistance?”
- “How much SNAP will I get?”
- “Where can I use my EBT card?”
The visibility risk
High-volume program with frequent rule and benefit-amount changes, and many look-alike third-party pages.
What we do
Authoritative application, income and benefit pages; accurate office and EBT information; structured FAQs AI can cite.
TANF and cash assistance
What residents ask AI
- “How do I apply for cash assistance?”
- “What are the work requirements for TANF?”
- “How long can I get benefits?”
The visibility risk
Eligibility is nuanced and often misdescribed, and overlaps with SNAP and Medicaid.
What we do
Clear eligibility logic, cross-program guidance and plain-language summaries.
Child support
What residents ask AI
- “How do I open a child support case?”
- “How do I get child support without a lawyer?”
- “How do I change an order?”
The visibility risk
An optional service for many families. If the agency isn't found or trusted, cases and collections go to private attorneys or informal arrangements. One large state program handles more than 700,000 cases and over $1 billion a year.
What we do
Make the agency the obvious first answer; trust-building content; easy digital entry points.
Child welfare and mandated reporting
What residents ask AI
- “Who is a mandated reporter in my state?”
- “Where is mandated reporter training?”
- “How do I report suspected abuse?”
The visibility risk
Teachers, health care and mental health workers are the source of most reports. If training and reporting resources can't be found, children are at risk.
What we do
Findable, current training and reporting pages for each profession, plus accessible hotline information.
Health insurance exchange and coverage
What residents ask AI
- “How do I enroll in health insurance?”
- “When is open enrollment?”
- “Do I qualify for subsidies?”
The visibility risk
Deadline-driven, with many marketing and lead-generation sites competing for the same questions.
What we do
Deadline-aware content, clear eligibility paths and monitoring of third-party sources.
Aging, disability and long-term care
What residents ask AI
- “What services help my parent stay at home?”
- “How do I apply for disability services?”
- “Who pays for in-home care?”
The visibility risk
Caregivers search in a moment of crisis and need accurate guidance on eligibility and waitlists.
What we do
Caregiver-oriented journeys, local provider information and plain-language explainers.
Behavioral health and crisis resources
What residents ask AI
- “Where can I get mental health help?”
- “What is the 988 lifeline?”
- “How do I find substance use treatment?”
The visibility risk
Accuracy is critical and time is short. Outdated or unofficial answers can send people to the wrong place.
What we do
Verified resource directories, local contacts and accessible, calm, plain-language content.
Residents don't think in program silos.
People ask “What help can I get?”, and the answer crosses Medicaid, SNAP, TANF, child care and more. Visibility has to work across programs, not just within each one.
- Am I eligible for SNAP and Medicaid?
- I lost my job: what help is available?
- I just had a baby: what benefits can I get?
- My parent needs care: where do I start?
- I moved counties: what changes?
Built for how your agency is organized.
In state-administered models we measure and fix visibility statewide. In state-supervised, county-administered models, we add county-level prompts so every office, phone number and process is described correctly.
- County and region prompts alongside statewide ones
- One consistent reporting view with county drill-downs
- Multi-domain support for agencies and counties
- Language and accessibility needs reflected in the prompt library
Which program is under the most pressure?
Start there. We'll scope a launch around it.
Frequently asked questions
Which HHS programs does Prolifico cover?
Medicaid and CHIP, SNAP, TANF and cash assistance, child support, child welfare and mandated reporting, health insurance exchanges, aging and disability services, and behavioral health and crisis resources. Your list can be longer.
Can one prompt library cover many programs?
Yes. Prompts are organized by program, audience, journey stage, place and language, so cross-program questions like “am I eligible for SNAP and Medicaid?” are covered.
Is child support an optional program?
For many families it is an optional service, which means residents who cannot find or trust the agency may use private attorneys or informal arrangements instead.